Privacy Policy

Return & Refund Policy

At Ishloom, we want you to be completely satisfied with your purchase.

• Returns are accepted within 5 days after delivery.
• Products must be unused, unwashed, and with original tags attached.
• Sale items and customized products may not be eligible for return or exchange.
• Refunds are processed after the returned product is inspected and approved.
• Refund amounts are credited to the original payment method within a few business days.
• If you receive a damaged or incorrect product, please contact us immediately with photos.

Privacy Policy

At Ishloom, your privacy is important to us. We collect essential information such as your name, phone number, email address, and delivery details to process your orders and provide customer support.

All payments are processed securely through trusted payment providers. We do not store your card or banking details.

How We Use Your Information

• Process and deliver your orders
• Contact you regarding your purchase
• Provide customer support
• Improve our website and services

We do not sell your personal information to third parties. Our website may use cookies to enhance your browsing experience. By using our website, you agree to this Privacy Policy.

Shipping Policy – Ishloom

Thank you for shopping with Ishloom.

• Orders are usually processed within 1–3 working days after payment confirmation.
• Delivery times may vary depending on your location and courier service availability.
• Shipping charges, if applicable, will be shown during checkout.
• Once your order is shipped, tracking details will be shared with you.
• Please provide the correct address and contact number when placing your order.
• Ishloom is not responsible for delays caused by courier services or incorrect delivery details provided by the customer.